Before ordering, please read:
1,Import duties, taxes and charges are not included in the item price or shipping charges.
For custom clearance ,we will write around 80USD on the package for all the customer.
2, You must complete the first and last name of at least two words. A full first and last name is needed.
For customers in Saudi Arabia, you should provide address in English when placing an order.
3, You must complete the appropriate zip code and city names before placing the order. The zip code should match the name of the city.
4, For some countries who need UK and AU plug, please leave a message in order, so we will send the plug you need for you
5, Like all other similar robots, the robot vacuum cleaner does not work on the black floor, If your carpet has large areas of black, it will be tactfully approved to be an obstacle and avoid this area because it believes it is a precipice.
Do not add liquids other than clean water to the tank.
6, For EU country, we can send you from ES or PL. There is no need to pay tax.
7, Israel’s overseas warehouse is located in Cyprus, and Israeli buyers may need tariffs.
8, The robot is designed with double anti-collision, infrared detection and front bumper. The walls and furniture are dark, the dark color absorbs the infrared, the infrared is not recognized and will depend on the frontal impact sensor.
9, Due to customs clearance issues, we currently could not ship to Canary Islands and other island, the island with a zip code of 35, 38, 52, 52, do not do the order. But if you have friends in other cities available, you Can ask them to buy it for you.
10. For Brazil customers, please add your personal tax ID number CPF in the order notes when placing orders.
11,For any issues, please feel free to come to us, we are always here.